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Technical Support Contacts

For technical support on the hardware or software products listed below, we encourage you to contact Data Archive Corporation at 631-789-9595 and initiate a support call with one of our representatives.

In the event we cannot take your call immediately and you require immediate assistance, or if you require after-hours support (after 6pm EST), kindly reference the product(s) for which you are calling about from the list below and contact the vendor directly. For support with hardware products, please have the serial number available.

Optical Library Hardware products:

Plasmon – (877) 389-5627

Hewlett-Packard – (800) 633-3600

DISC – (800) 642-6015

PowerFile – (877) 838-3669

Library Management Software products:

QStar – (800) 568-2578

PoINT – (800) 423-1122

Disk Xtender – (877) 534-2867

 

 

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